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Un permanence téléphonique pour un cabinet GEOMETRE à Angoulême
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Pourquoi l’accueil téléphonique pour un cabinet Géomêtre ?
Ce cabinet souhaitait se libérer et soulager ses collaborateurs des appels téléphoniques, afin qu'ils puissent ainsi se consacrer à leur coeur de métier, avoir enfin plus de temps pour le reste des projets, les rendez vous à l'extérieur ou au bureau...
L'accueil téléphonique n'étant pas leur fonction, leur concentration était perturbée par ce flux d'appels pour des renseignements, des rendez vous...
Le cabinet géomètre a décidé d'externaliser cette tâche, tout d'abord pour en soulager les collaborateurs, mais également pour améliorer son image.
La première image de l'entreprise et notamment du cabinet géomètre à Angoulême, est l'accueil téléphonique, la qualité de cet accueil téléphonique est indispensable pour une bonne notoriété du cabinet de géomètre.
Le cabinet a donc contacté AMP Solutions pour une prise en charge de manière efficace et surtout professionnelle de l'accueil téléphonique de leurs clients et de la prise des rendez-vous.
Nous nous sommes rencontrés et avons mis en place une organisation, une création du planning, des prestations, et nous avons pu ainsi commencé à répondre aux appels en moins de 48 heures. Le cabinet géomètre a été satisfait de la rapidité de la mise en place.
Nous prenons les rendez vous que ce soit pour le bureau ou à l'extérieur, gérons tous les appels téléphoniques du cabinet géomètre, transferons les appels importants, et transmettons par sms les demandes urgentes si les collaborateurs sont sur le terrain.
AMP Solutions a fait un cabinet de géomêtre heureux.
Catégories : La Permanence téléphonique
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